Allow your Homeowners to check their cases online!
Customer service is a key to success for
loan modification companies; keeping your customers informed is basic to
improve your customers satisfaction and reduce the number of incoming
calls.
With SX3 Web Access you can allow your
customers to log into a section of your own website. Using
a predefined user's name and password they can check the status of their
own case online, this way you can drastically reduce the number of
incoming calls and increase the level of Customer service you provide to
your customers.
Corporate web access: Allow all your Team to check their cases online!
Another great feature recently added to SX3
Web Access (see updates) is the "Web
Access for Referring Agents, Real Estate Agents, Attorneys, Sale Reps.
and Negotiators. YES! now all the Entities related to each case can
easily go online, to your own web site and log in to access a
list of their cases. The visitors just have to click on each case to display the
details, general case status, status per loan, case total and balance,
required documents consigned and much more.
This new feature is available via Plug In
for existing licenses of the Web Access Software.
Software features:
SX3 web component have some great features that
allow you to:
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Specify how often you want to update
content to your website. |
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Allow access to cases online to:
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Customers (Homeowners),
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Attorneys, |
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Real Estate Agents,
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Negotiators, |
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Sale Reps, |
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Referring Agents.
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Use your own web site to host the
data and allow log in. |
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Specify which notes can be
seen by the Customers. |
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Customize the looking of
your login and case detail info pages:
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Add your logos. |
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Use your website colors.
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Insert the macros that you
are used to work with in SX3 Loan Modification Software,
the SX3 Web Component will replace those macros with the
information populated from the case's record.
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Easily broadcast a message to your
Customers using the "Broadcast message: option.
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Install it on the server
(local or remote) or one of the LAN stations with access to the
SX3 Loan Modification Software. |
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Easily complete the setup and
maintenance. |
Contact your Account Executive today for
further details!
